Shipping and Returns

Returns & exchanges

I gladly accept returns and exchanges so please feel free to contact me within, 7 days of delivery and dispatch items back within, 14 days of delivery.

I don't accept cancellations

Please do contact me at info@westcountrydesigns.com if you have any problems with your order.

The following items can't be returned or exchanged

Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders or Items on sale.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.